Privacy Policy

1. Introduction

Welcome to Torva AI (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Professional information (job title, company name, practice area)
• Account credentials and authentication information
• Payment and billing information
• Communications and correspondence with us

2.2 Usage Information

We automatically collect certain information about your device and usage patterns:

• IP address, browser type, and device information
• Pages visited, time spent on pages, and navigation patterns
• Referral sources and search queries
• Cookies and similar tracking technologies data

2.3 Legal Documents and Case Information

When using our AI services, you may upload legal documents, case files, and related information. We treat this information with the highest level of security and confidentiality.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our AI-powered legal services
• Processing your requests and transactions
• Personalizing your experience and improving our services
• Communicating with you about your account and our services
• Sending promotional materials and updates (with your consent)
• Analyzing usage patterns to enhance user experience
• Ensuring security and preventing fraud
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Consent: With your explicit consent for specific purposes
• Protection: To protect our rights, property, or safety, or that of our users

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication procedures
• Employee training on data protection and confidentiality
• Secure data centers and infrastructure

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Legal documents and case information are retained according to your account settings and applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request limitation of processing of your personal information
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: